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Store Policy

Customer Care

About our privacy policy

Memoria urn watches cares deeply about your privacy. We therefore only process data that we need for (the improve) our services and carefully handle the information we have about you and your use of collected our services. We never make your data available for commercial purposes third parties. This privacy policy applies to the use of the website and the services provided by RSC on it watches. The effective date for the validity of these conditions is 09/02/2023, with the publication of a new version expires the validity of all previous versions. This privacy policy describes what information about you are collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we use your store data and how we protect your data against misuse and what rights you have in relation to the personal data you have provided to us. If you have any questions about our privacy policy, please contact our privacy contact, u find the contact details at the end of our privacy policy.

 

About data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data can be viewed.

 

Online store software

WIX

Our webshop has been developed with software from WIX. Personal data that you provide for our services available to us are shared with this party. WIX has access to your data to provide us with (technical) support, they will never use your data for someone else goal. Based on the agreement we have concluded with them, WIX is obliged to provide appropriate to take security measures. These security measures consist of the application of SSL encryption and a strong password policy. WIX uses cookies to collect technical information with regard to your use of the software, no personal data is collected and/or stored. WIX reserves the right to share collected data within its own group in order to improve the to further improve services.

 

WIX hosting

Our webshop has been developed with software from WIX, we have opted for our web hosting Hostnet. Personal data that you make available to us for the benefit of our services will be shared with this party. Hostnet has access to your data to provide us with (technical) support offer, they will never use your data for any other purpose. Hostnet is based on the agreement that we have concluded with them requires us to take appropriate security measures. This security measures consist of the application of SSL encryption and a strong password policy. There are regular backups are made to prevent data loss.

 

Web hosting

Hostnet

We purchase web hosting and e-mail services from Hostnet. Hostnet processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Hostnet has appropriate technical and organizational measures taken to prevent loss and unauthorized use of your personal data. Hostnet is up under the confidentiality agreement.

 

 

Email and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never keep your name and email address private use purposes. At the bottom of every e-mail sent automatically via our website you will see the unsubscribe link. You will then no longer receive our newsletter. Your personal data is processed by MailChimp stored securely. MailChimp uses cookies and other internet technologies that provide insight whether emails are opened and read. MailChimp reserves the right to delete your data to further improve the service and to share information with third parties in this context to share.

 

Hostnet

We use the services of Hostnet for our regular business e-mail traffic. This party has appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data as much as possible. Hostnet has no access to our mailbox and we handle all our email traffic confidential.

 

Payment processors

Mollie/Stripe/Paypal

We use the platform of to handle (part of) the payments in our webshop Mollie/Stripe/Paypal. Mollie/Stripe/Paypal processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie/Stripe/Paypal has taken appropriate technical and organizational measures to protect your protect personal data. Mollie/Stripe/Paypal reserves the right to use your data to to further improve services and in this context to share (anonymised) data with third parties. All the above mentioned guarantees with regard to the protection of your personal data are also applicable to the parts of Mollie/Stripe/Paypal’s services for which they engage third parties. Mollie/Stripe/Paypal saves your data no longer than permitted by law.

 

Reviews

Yotpo

We collect reviews through the Yotpo platform. If you leave a review via Yotpo, you are obliged to provide your name and email address. Yotpo shares this information with us so that we can add the review to your order can link. Yotpo also publishes your name on its own website. In some cases, Yotpo contact you to provide an explanation of your review. In the event that we invite you to submit a review we share your name and email address with Yotpo. They only use this data for the purpose of sending you out invite you to leave a review. Yotpo has appropriate technical and organizational measures taken to protect your personal data. Yotpo reserves the right for the benefit of it to enable third parties to provide the services, we have given permission to Yotpo for this. All the above-mentioned safeguards with regard to the protection of your personal data also apply applicable to the parts of the service for which Yotpo engages third parties.

 

Shipping and logistics

Bpost

If you place an order with us, it is our job to have your package delivered to you. We use the services of Bpost for carrying out the deliveries. It is therefore necessary that we provide your name, address and share residence details with Bpost. Bpost only uses this data for the purpose of carrying out the agreement. In the event that Bpost engages subcontractors, Bpost will also provide your data to them parties available.

 

Billing and accounting

Send Invoice

We use the services of Send Invoice. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected. FactuurSturen is bound to secrecy and will not process your data treat confidentially. FactuurSturen does not use your personal data for purposes other than described above.

External Sales Channels

Amazon.com

We sell (part of) our articles via the Amazon platform. If you place an order through this platform Amazon will share your order and personal data with us. We use this information for your to process the order. We treat your data confidentially and have appropriate technical and organizational measures have been taken to protect your data against loss and unauthorized use.

 

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. That is, the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to – other than on your request – to contact you at a later time, we will ask you for explicit permission. Your data is not shared with third parties, other than for accounting and other administrative purposes fulfill obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

 

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of our to further improve services. This data (for example your IP address, web browser and operating system) are not personal data.

 

Cooperation in tax and criminal investigations

In some cases, Memoria urn watches can be held to it on the basis of a legal obligation sharing your data in connection with government tax or criminal investigations. In such In that case we are forced to share your data, but we will act within the possibilities that the law offers us oppose it.

 

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicates that you no longer wish to use our services. If you indicate this to us, we will also be regarded as a request to be forgotten. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for doing so basis. Pursuant to applicable administrative obligations, we will file invoices with you (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we receive in response to completed your order.

 

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain which ones below rights these are and how you can invoke these rights. In principle, we control to prevent misuse copies and copies of your data only to your e-mail address already known to us. In case you have the If you wish to receive data at another e-mail address or, for example, by post, we will ask you to register legitimize. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to a to submit a complaint to the Dutch Data Protection Authority if you suspect that we have stored your personal data on a use wrong way.

 

Right of inspection

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a copy of all data with an overview of the processors at the e-mail address known to us who hold this data, stating the category under which we hold this data stored.

 

Right of rectification

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to it, to have it adjusted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation that the data has been changed at the e-mail address known to us.

 

Right to restriction of processing

You always have the right to request the data that we process or have processed that relates to your person or for that purpose to be traceable. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send you a confirmation to the e-mail address known to us that the data will not be lifted until you lift the restriction processed longer.

 

Right to portability

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to this, to be carried out by another party. You can make a request to that effect our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data to the e-mail address known to us about you that we have processed or have been processed by other processors or third parties on our behalf. To all In such a case we will probably no longer be able to continue the service, because the safe linking of data files can then no longer be guaranteed.

 

Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Memoria urn watches. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will provide copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. YOU furthermore has the right not to be subject to automated individual decision-making or profiling subject. We do not process your data in such a way that this right applies. Are you from believe that this is the case, please contact our contact person for privacy matters.

 

Cookies

 

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this on the basis of applicable laws and regulations facts. We collect information about your surfing behavior and share this data with Google. Google can do this interpret information in conjunction with other datasets and thus interpret your movements on the internet to follow. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.

 

Third Party Cookies

In the event that software solutions from third parties use cookies, this is stated in this privacy declaration.

 

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most on this page recent version. If the new privacy policy has consequences for the way in which we already collect data relating to you, we will inform you by e-mail.

 

Contact details

Memoria urn watches

Anton Van de Veldelaan 13

2900 Schoten Belgium

E: info@rscwatches.com

Contact person for privacy matters Guido Steffen

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
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